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PLEASE NOTE OUR NEW PHARMACY OPENING TIMES : Weekdays from 10 am until 6pm.
Saturdays 9 - 12 as usual.
THIS IS TO ALLOW FOR DEEP CLEANING to keep our staff and patient safe. ALLOW A FULL 5 DAYS FOR YOUR REQUEST TO BE PROCESSED.
Our Pharmacists our working very hard to process all prescriptions, please bear with us if you experience some delay. Please queue in Twyford Village Hall, this is to protect our staff and enable them to carry on working in safety.
We will continue to deliver prescriptions to existing delivery patients.
We are organising delivery of medication to all patients over the age of 60, with the help of local volunteers. You will receive a phone call to let you know your medication will be delivered.
Click on this link : Patient Access and follow the instructions - you can register online and will need to contact the surgery to complete the registration process. PLEASE DO NOT COME TO THE SURGERY WITH YOUR ID for the time being.
There is also an app for mobile devices.
Parents and carers may apply for Proxy access to their children's or their relative's online account, to book appointments and order repeat prescriptions.
Proxy Access form for parents and carers.
Policy for Patient Access for patients under 16.
IF YOU ARE HAVING A PROBLEM WITH YOUR Patient Access Account, don't despair, we can help. Contact Jane at the surgery on firstname.lastname@example.org.
If you’re a patient at our practice you can now use the new NHS App, a simple and secure way to access a range of NHS services on your smartphone or tablet.
You can use the NHS App to check your symptoms and get instant advice, book appointments, order repeat prescriptions, view your GP medical record and more.
If you already use Patient Access you can continue to use it. You can use the NHS App as well or instead of Patient Access
For more information go to www.nhs.uk/nhsapp
Our dispensers are based in Twyford. The dispensary is open between 10:00 and 18:00 Monday to Friday and between 09:00 and 12:00 on Saturday.
Repeat prescriptions can be ordered :
Please allow 5 working days whenever possible before collecting your prescription. The doctors may ask to see you from time to time to review your repeat medication.
We run a delivery service for housebound patients who are unable to collect from Twyford or Colden Common. Please contact us for details of delivery days and times.
Extensive exemption and remission arrangements protect those likely to have difficulty in paying charges (NHS prescription and dental charges, optical and hospital travel costs). The NHS prescription charge is a flat-rate amount which successive Governments have thought it reasonable to charge for those who can afford to pay for their medicines. Prescription prepayment certificates (PPCs) offer real savings for people who need extensive medication.
These charges apply in England only. In Northern Ireland, Scotland and Wales prescriptions are free of charge.
If you will have to pay for four or more prescription items in three months, or more than 14 items in 12 months, you may find it cheaper to buy a PPC.
There is further information about prescription exemptions and fees on the NHS website
We are extending this service by stocking a number of the more popular 'over-the-counter' medicines that you can buy without the need for a prescription. We hope this will be convenient for you. Any suggestions for improving our dispensing service further will be welcome.
We believe that dispensing brings enormous benefits to our patients and provides an integral part of achieving our high standards of care.
Please allow a full 5 working days, excluding weekends and Bank Holidays, for your request to be processed. If you come to collect before then, we may have to waste valuable time looking for something that's not there!
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