PLEASE NOTE OUR NEW PHARMACY OPENING TIMES : Weekdays from 10 am until 6pm.
Saturdays 9 - 12 as usual.
THIS IS TO ALLOW FOR DEEP CLEANING to keep our staff and patient safe. ALLOW A FULL 5 DAYS FOR YOUR REQUEST TO BE PROCESSED.
Our Pharmacists our working very hard to process all prescriptions, please bear with us if you experience some delay. Please queue in Twyford Village Hall, this is to protect our staff and enable them to carry on working in safety.
We will continue to deliver prescriptions to existing delivery patients.
We are organising delivery of medication to all patients over the age of 60, with the help of local volunteers. You will receive a phone call to let you know your medication will be delivered.
Click on this link : Patient Access and follow the instructions - you can register online and will need to contact the surgery to complete the registration process. PLEASE DO NOT COME TO THE SURGERY WITH YOUR ID for the time being.
There is also an app for mobile devices.
Parents and carers may apply for Proxy access to their children's or their relative's online account, to book appointments and order repeat prescriptions.
Proxy Access form for parents and carers.
Policy for Patient Access for patients under 16.
IF YOU ARE HAVING A PROBLEM WITH YOUR Patient Access Account, don't despair, we can help. Contact Jane at the surgery on email@example.com.
Have you signed up for the NHS App yet : www.nhs.uk/nhsapp
If you’re a patient at our practice you can now use the new NHS App, a simple and secure way to access a range of NHS services on your smartphone or tablet.
You can use the NHS App to check your symptoms and get instant advice, book appointments, order repeat prescriptions, view your GP medical record and more.
If you already use Patient Access you can continue to use it. You can use the NHS App as well or instead of Patient Access
For more information go to www.nhs.uk/nhsapp
Our dispensers are based in Twyford. The dispensary is open between 10:00 and 18:00 Monday to Friday and between 09:00 and 12:00 on Saturday.
Repeat prescriptions can be ordered :
- online, using Patient Access or the NHS app
- or by sending or handing in your repeat slip to the Pharmacy.
Please allow 5 working days whenever possible before collecting your prescription. The doctors may ask to see you from time to time to review your repeat medication.
We run a delivery service for housebound patients who are unable to collect from Twyford or Colden Common. Please contact us for details of delivery days and times.