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COVID - 19 Vaccinations in your area - 22nd March 2021 Update

If you are 50 and above you can book a vaccination here: Booking


How will I know when I will be able to get vaccinated?

The NHS will contact you when you are eligible to be vaccinated and inform you of the location and date. You may be invited in to the Colden Common Vaccination Centre or you may be invited to attend one of the Vaccination Hubs in the area.

You will be able to book an appointment, either using an online or telephone booking system so that you can choose the right time and location to attend.

We are aware that some patients have received a letter from NHS England inviting them to attend a mass vaccination centre. If you do not wish to attend one of these centres and would prefer to have your vaccine at our Colden Common site, we will be able to accommodate this. If this is the case, please do not phone us, but instead wait for us to invite you in. We have a robust system in place that is able to identify all of those who are currently eligible for vaccination whether you have been invited by a mass vaccination centre or not. We are successfully contacting patients by a variety of means to ensure no one is missed.

At Twyford surgery, we are currently (early March) vaccinating Group 6 ( 16-64 with underlying health conditions) which, with the Government's new additions to the High Risk category, is a very large cohort. 

We are working hard to work through this list, within the limitations of vaccine supply. Please do not call the surgery to ask to be moved in to a higher group or to ask when you will be invited.

And please do not worry, we have robust systems and we will not miss you off the list and you will be invited in due course.

Thank you for your support.

Twyford Surgery

For patients age 50+ follow this link: Booking Link and Information about Covid Vaccination


GP Patient Survey : Some patients registered at Twyford Surgery will soon be invited to take part in a national survey about their experiences of local NHS services.

If you receive a questionnaire, please do help us by filling it in as soon as possible.

Visit www.gp-patient.co.uk for more information


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Unwell children pathway

Unwell children pathwayeConsult

Please note the eConsult service is not monitored outside our normal surgery opening hours.

Any eConsult request you submit outside of our normal surgery opening hours will not be read by a doctor until we open the next working day. 

 

NHS 111 can help if you have an urgent medical problem when your GP practice is closed. Dial 111 on any phone for advice, or visit the NHS 111 website – 111.nhs.uk.

 

Remember to call 999  at any time in a medical emergency. This is when someone is seriously ill, or injured, and their life is at risk.

NHS 111 can help if you have an urgent medical problem when your GP practice is closed. Dial 111 on any phone for advice, or visit the NHS 111 website –https://111.nhs.uk

Remember to call 999  at any time in a medical emergency. This is when someone is seriously ill, or injured, and their life is at risk.

FLU Vaccination 2020/21

We are now offering flu vaccinations for the over 50s.

Your COVID Recovery – helping patients to understand what to expect as part of their recovery from COVID-19

Your COVID Recovery is an NHS website designed to help people recover from the long-term effects of COVID-19 and support them to manage their recovery. It has information from rehabilitation experts about how to manage ongoing symptoms and health needs at home, and signposts to sources of support. A significant proportion of post COVID-19 patients are likely to have ongoing health problems. How quickly somebody recovers and the problems they have is likely to vary, and this website can help to answer some questions for patients.

COVID-19: Our surgery plans and how this will affect you

If you have had any contact with the surgery over the past year, you will have noticed a marked difference in the way things are being done. We have done this to minimise face to face contact between patients and staff, limit the spread of the Covid-19 virus and keep our practice team and patients as well as possible. 

Making an appointment

  • Our GP practice has now moved to a total triage system. This means that all requests for appointments must be made online through e-consult (see banner above) or on 01962712906
  • Each request will be passed to a doctor for assessment. You may find that we treat you by phone, by video link, or we may ask you to come to the surgery;
  • Access to the surgery premises will only be if you have been asked to do so and there will be clear arrangements discussed with you as to how we can safely do this. Please do not come to the surgery unless you have been specifically asked to do so.

Attending your appointment

  • If you need to have a face to face appointment, you may be asked to attend one of the following surgeries: Badger Farm
  • Whilst you may have to go to a different surgery building to the one you are used to and you might see a doctor or nurse who you are not familiar with, your records will still be accessible securely to you and to them.

Repeat prescriptions

  • We may have already contacted you to collect paperwork and prescriptions and we aim to complete this as soon as possible.
  • Sign up for the NHS App to order your repeat prescription, or continue to use Patient Access. You do not need to come to the surgery to register to do this.
  • If you cannot order your repeat prescription any other way, then you may deliver this through the outside surgery letter box – this can be done without accessing the reception.

How can you help?

  • Please be patient – our phone lines are very busy; do use e-consult to avoid long waits on the phone; see the blue e-consult banner above
  • Do you have a condition that you can treat at home? If you do then please try to do this with advice from NHS online or your local pharmacist;
  • Do you simply need general advice? If you do, can you call 111 or go online at NHS111 Online?
  • If you think you may have Covid-19 DO NOT go to a GP surgery, pharmacy or hospital. Use the NHS111 Online service to find out what to do next: nhs.uk/conditions/coronavirs-covid-19. If you feel you need to see a doctor for non-Covid-19 symptoms then please call 01962712906 and we will discuss your needs;
  • Please help the receptionist by giving them as much information as possible and answer any questions they may have. This will help us prioritise calls and have the right clinician call you back.
  • Have you nominated a pharmacy for the transmission of electronic prescriptions? This will prevent the need for either you or pharmacy staff from coming to the surgery. The nomination of a pharmacy can be done via your online app or speaking to your pharmacist or GP surgery directly, or by sending us a Pharmacy Nomination Form.
  • You can e-mail the practice at mh.twyford@nhs.uk.
  • Please check our website for updates: www.twyford-surgery@nhs.uk and follow us on Facebook: www.Facebook.com/TwyfordSurgery.
  • We do anticipate some staff shortages due to isolation and sickness and aim to continue to give you the best possible care at this difficult time. We appreciate your continued support.

Blood appointments:

The hospital is no longer offering walk-in blood appointments. Patients will need to call the hospital and book an appointment, some appointments are available at the surgery.

Find help:

  • The Coronavirus Hampshire Helpline - Hantshelp4vulnerable - can be contacted on 0333 370 4000. Click here for the web page: Hantshelp4vulnerable
  • Please find here a letter with information about how to get help during the Coronavirus outbreak : Getting NHS Help when you need it
  • Winchester Bereavement Support, (WBS) has been offering helpful information and emotional support to the bereaved of Winchester and the surrounding area since 1982. Its service is free and available to any adult finding the death of somebody significant in their life hard to bear.
    Telephone 01962 863626
    Email help@winchesterbereavementsupport.org.uk
    Website www.winchesterbereavementsupport.org.uk

 

Please let us know if you need any information on this website or in any of our communications with you in an alternative format.

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