Patient Access - Online Services

Patient Access


Click on following link:



Register using left hand side of the screen, the green button.


Answer No to the letter question.


Enter surgery postcode: SO21 1QY and select Twyford Surgery.


Enter your personal details and create a password and confirm it.


Complete two security questions, and the system will generate a 10 or 11 digit USER ID for you, please make note of it and of the password you have created.


Once we have viewed your Photo ID (Passport, Driver's licence, Blue Badge etc.) at the surgery we can accept your registration.

You can then sign in, using the right hand side of the screen using the same link.


You will then be able to book and cancel appointments, order repeat prescriptions and view your medical records, as well as amending your personal details when necessary.


If you have forgotten your password use the I forgot my password function. You will receive a Password Reset email from EMIS, as well as an activation code on your mobile; you need to enter the code in the link provided, and then you will be able to choose a new password.




Statement of Intent


Plan to Meet GMS / PMS 2015-16 Contractual Requirement for Patient Online Service


This practice plans to offer the facility for patients to view online, export or print detailed coded information held in their own records from 31 March 2016.



This practice currently offers the facility for patients:

  • to book, view, amend, cancel and print appointments online
  • to order online, view and print a list of their repeat prescriptions for drugs, medicines or appliances


In addition the practice will offer patients the facility:

  • to view online, export or print summary information from their record, relating to medications, allergies, adverse reactions and any other items agreed between the practice and individual patient


We will publicise and promote our online services to our practice’s patients through the practice website, practice waiting room leaflets, posters and the Patient Participation Group.


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